This is a privately owned, state-of-the-art medical office with primary care, urgent care, and physical therapy, whose mission is to provide comprehensive health care in the medical home model. The office is entirely electronic and affiliated with the Main Line Health System and Penn Medicine. We are searching for full-time Medical Receptionists to work in our Family Practice. The ideal candidate will enjoy working in a busy medical office and will provide high-quality patient care. This position offers a pleasant working environment that focuses on superior patient experience, and not productivity/patient throughput.

The ideal candidate will have experience in a busy medical office, heavy patient contact and call volume, electronic medical records, customer service, answering phones and questions, filing and scanning, and other duties as assigned.

Job Type: Full-time, weekdays, evenings, and weekend rotations

• We are seeking a friendly, energetic, and customer service-minded individual interested in representing our practice at the front desk for a full range of receptionist duties in a very busy family practice medical office. Previous medical office experience is required. Position reports to office manager and owner.

Summary of duties:

• Responsible for scheduling appointments, patient intake and outtake, answering phones, and handling office inquiries.

Primary responsibilities:

• Answer phones
• Schedule appointments
• Advise medical assistants and providers of patient arrival
• Patient intake – confirm demographics and health insurance information
• Patient out take – schedule follow up appointments and collect co-payments and patient balances
• Process payments
• Process insurance referrals
• Retrieve results and hospital reports electronically
• Manage correspondence from other doctor’s offices
• Receive and route prescription requests
• Schedule meetings for pharmaceutical representatives
• Answer various office inquiries
• Provide referrals for specialists and community resources
• Ability to handle fast pace environment
• Prioritize tasks based on importance
• Patient communicator with problem-solving skills
• Medical benefits and Retirement Savings are available
• Job Type: Full-time

Pay:

• From $17.00 per hour

Benefits:

• 401(k)
• Health Insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Medical Receptionist: 2 years (Preferred)
• EcW: 1 year (Preferred)

Work Location:

• 372 W Lancaster Ave, Wayne, PA 19087